Teambonding and teambuilding FAQs
What is teambuilding?
Team building is a philosophy of job design in which employees are viewed as members of interdependent teams instead of as individual workers (wikipedia). Teambuilding is said to have benefits of self-development, positive communication, leadership skills and the ability to work closely together as a team to solve problems.
What if the number of participants changes?
We understand that it is not always easy to know in advance the exact number of participants. We always try to show flexibility. But for each event there is a cut off date beyond which we cannot accommodate any change due to the logistic of the event.
Is insurance included?
SingExperience is not providing insurance coverage.
What is the best program: team bonding or teambuilding?
There is no universal “best program”. It depends on your team bonding or teambuilding objectives. Each of our programs is designed with specific goals in mind and to fit diverse group requirements. Contact us so that we may recommend the best program for your objectives and your particular group.
What are the modes of payment available?
- Bank Transfer
Name: SingExperience Pte Ltd,
OCBC Bank Code 7339, Branch Code 588, Account 588 052944001
Swift Code: OCBCSGSG
Crossed and made payable to “Singexperience Pte Ltd”
- Credit Card
Via Paypal payment solutions (Visa, Mastercard, Amex, Discover) with a 3.9% admin fees
What about the GST?
Our prices are inclusive of 7% GST.
Where do we operate?
Most of our programs are designed to take place in Singapore but we also provide several programs to run in Bintan, Batam or Malaysia. Contact us for details.
What happens when bad weather impacts the programs?
Weather is always a risk, so we recommend when possible to hold events at places with shelter like Clark Quay.
In most cases, events can continue (light rain).
In some extreme situation, it may need to be put on hold or terminated early due to risk of lightning.
Do you customise the programs for your clients?
Yes, and we almost always add something special to make your teambuilding event even better. Please contact us early so that we can engage a dialog to fully understand your requirements.
What is the cancellation policy?
- No refund if less than 2 weeks notice
- 50 % refund if cancellation between 1 month and 2 weeks+1 day
- 80% refund if cancellation with + 1 month notice
*For food, transport, venue – cancellation policy of our vendor-partners applies.